Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity.  Instead, contact this office by phone or in writing.
Public Records Custodian Florida has a very broad Public Records Law. Most written communications to or from State and Local Officials regarding State or Local business are public records available to the public and media upon request. Please forward requests to:
Jennifer McQueary, District Clerk
984 Old Mill Run
The Villages, Florida 32162
jennifer.mcqueary@districtgov.org
Phone No. (352) 751-3939
Fax No. (352) 753-6430
Please Note Florida law prohibits the Board of Supervisors from communicating with residents about Deed Compliance or Architectural Review issues/cases.  Please contact the Community Standards Department directly at deedcompliance@districtgov.org to report any concerns you might have.

Government Day

We are excited to invite you to the 22nd Anniversary of Government Day!  Please join us on Saturday, November 4, 2017 at the Eisenhower Recreation Center located at 3560 Buena Vista Boulevard. 

We Appreciate Your Feedback

On behalf of the Districts’ elected officials and staff, I would like to say thank you to the residents of The Villages for your preparation and actions before, during and after Hurricane Irma. 
Although there was substantial debris, an extensive amount of water, and some infrastructure damage, fortunately, there were no reports of injuries. 

We Need Your Help!

It is both illegal and unauthorized for residents or the general public to place yard debris or trash on government owned property including Postal Facilities, Recreation Centers or other common areas.

Multi-Modal Path Reconstruction Project *Updated 10/16/17*

The reconstruction project of the Hacienda Trail and other Multi-Modal Paths North of C.R. 466 began on Tuesday, June 27, 2017 and is anticipated to be complete in February 2018. 
Get News

News and Information

Hurricane Irma Recovery - UPDATED 10/23/2017

We are happy to announce that almost all recreation facilities are now open.  The following areas remain closed at this time:
• Sharon Rose Wiechens Preserve
• Lake Sumter Boat Tours


Community Watch & Gate Information
All remaining gate arms were placed on gates throughout the community on Wednesday, October 18th.  For the safety of everyone in the community, please continue to use caution and reduce your speed when approaching a gate. 


Debris Removal
 All residential areas in The Villages have resumed normal yard waste collection.  All yard debris must meet the requirements of your normal yard waste collection. 
• Debris removal along the major roadways and the recreation facilities throughout the community is continuing.  Stump removal is taking place and the debris hauler is now covering areas that were previously inaccessible due to high water levels. 
• THANK YOU to all residents who kept your debris in your yard while collection took place.  We truly appreciate your patience and cooperation!


We will continue to post updates and information as they become available.  If you have any questions or concerns, please contact the District Customer Service Center at (352) 753-4508.

Government Day

We are excited to invite you to the 22nd Anniversary of Government Day!  Please join us on Saturday, November 4, 2017 at the Eisenhower Recreation Center located at 3560 Buena Vista Boulevard.  This event will take place from 10:00 a.m. to 1:00 p.m.  Come learn all about your local, state and federal government agencies.  This event gives residents the opportunity to gather information and have your questions answered by the experts. We look forward to seeing you there!


We Appreciate Your Feedback

On behalf of the Districts’ elected officials and staff, I would like to say thank you to the residents of The Villages for your preparation and actions before, during and after Hurricane Irma. 
Although there was substantial debris, an extensive amount of water, and some infrastructure damage, fortunately, there were no reports of injuries. 
As you are aware, the District performed numerous preparatory actions ranging from lowering pond levels to taking wind screens down at recreation facilities – and everything in between.  Securing infrastructure was a critical part of our efforts leading up to Irma’s arrival.
Unfortunately, Irma’s arrival resulted in lost power, debris, downed trees, building damage, pond flooding, and many other situations that affected the Districts’ normal operations and functions and we continue to deal with a number of lingering challenges.  However, there is an end in sight and soon all that will be left is the necessary paperwork associated with insurance claims and FEMA.
However, as is our practice, no event or activity takes place without staff reviewing all that transpired with the intent to always improve upon our efforts and actions.
To this end, staff is in the process of compiling after action items for discussion and improvements to our current emergency plan (understanding of course no two situations are the same).
As part of our efforts, we would like to hear from anyone who would like to share their thoughts and input.  Previous phone calls and emails will be considered in our discussions.
Please note the Community Development Districts have a limited purview and our functions pertain to debris, sanitation services, water retention, property management, landscaping, golf, recreation, gates, utilities (water and wastewater), Customer Service, Community Watch and Villages Public Safety.
Should we receive input on any areas outside of our responsibility (shelters, electric utilities, Emergency Management, etc.) we will direct your comments to the appropriate entity.
Any comments/input you have may be directed to any of the following contacts: 
• Email:  CustomerService@DistrictGov.org  or Janet.Tutt@DistrictGov.org
• Call:  Customer Service at 352-753-4508 or District Administration at 352-751-3939
• Mail:  District Administration, 984 Old Mill Run, The Villages, FL 32162 or place suggestions in the Utility/Amenity/District Correspondence box located at each postal facility (no postage required!)
Please provide your comments by Thursday, November 9, 2017.  Your input will also allow us to identify any additional public information efforts that may be needed to clarify situations, improve responsiveness and meet the expectations of our residents to the extent possible.
Thank you in advance for your support.
Janet Tutt


We Need Your Help!

It is both illegal and unauthorized for residents or the general public to place yard debris or trash on government owned property including Postal Facilities, Recreation Centers or other common areas.

For the safety and welfare of the community, please adhere to the law and do not illegally dispose of items.  Law enforcement does have the ability to issue citations if an individual violates the following Florida State Statute;

2017 Florida State Statutes; 403.413 Florida Litter Law.—

(4) DUMPING LITTER PROHIBITED.—Unless otherwise authorized by law or permit, it is unlawful for any person to dump litter in any manner or amount:
(a) In or on any public highway, road, street, alley, or thoroughfare, including any portion of the right-of-way thereof, or any other public lands, except in containers or areas lawfully provided therefor. When any litter is thrown or discarded from a motor vehicle, the operator or owner of the motor vehicle, or both, shall be deemed in violation of this section.


Information Provided by Sumter County

During Hurricane Irma, Sumter County received an estimated 8.5 – 12.5 inches of rainfall throughout the county.  The subsequent standing flood waters have allowed the adult mosquito populations to flourish.  To view a press release issued by Sumter County regarding mosquito control, please click on the header of this announcement.  If you have any questions, concerns or requests for mosquito control operations in your area, please do not hesitate to call Sumter County Mosquito Control at (352) 689-4400.

FEMA Major Disaster Declaration

Lake, Sumter & Marion Counties have now been included in a FEMA Major Disaster Declaration, triggering the release of Federal funds to help people and communities recover from Hurricane Irma.  Residents with losses due to Hurricane may now register for disaster assistance from the Federal Emergency Management Agency, according to state and federal officials.  Individuals can register online at www.DisasterAssistance.gov.  You may also register by calling 1-800-621-FEMA (3362).  The toll-free telephone number will operate from 7:00 a.m. to 11:00 p.m., seven days a week until further notice.
Applicants will need the following when applying:
• Social Security Number;
• Daytime telephone number;
• Current mailing address and address and zip code of the damaged property; and
• Private insurance information, if available
When an applicant registers, each receives a unique registration number.  The registration number is important and should be written down and kept handy.  For additional information, please click on the header of this announcement.


Emergency Management

Emergency management and services related to preparation for severe weather, floods, hurricanes and other disaster response activities fall under the purview of the county in which you live.  If you have questions on severe weather or other emergency management issues in your area, please contact the appropriate county below. Lake, Marion and Sumter Counties also have programs designed to notify their residents of weather incidents, hazardous conditions and other important    information.  To sign up for the notifications in your county, please visit the links below or contact the county in which you live for additional information.
Lake County - Emergency Management:  (352) 343-9420 or visit http://alertlake.com/
Marion County - Emergency Management: (352) 732-8181 or visit http://www.marionso.com/emergency-management
Sumter County—Emergency Management:  (352) 689-4400 or visit http://sumtercountyfl.gov/718/Emergency-Management

2017 Hurricane Preparedness Guide

Hurricane season in Florida began on June 1st and ends on November 30th.  To help you prepare, The Daily Sun created a 2017 Hurricane Preparedness Guide.  The guide includes important phone numbers, a map for tracking storms, supply kit essentials and more!  To view a copy of the 2017 Hurricane Preparedness Guide, please visit the link below.

Hurricane Preparedness Guide

Learn & Grow with The Enrichment Academy

The Enrichment Academy is excited to announce the fall curriculum!  Online and walk-in registration begins at Lake Miona, La Hacienda, Eisenhower & Rohan Regional Recreation Centers on August 7, 2017 for residents.  Registration will take place at these locations Monday – Friday from 8:30 a.m. to 4:00 p.m.  Please click on the link below to register online. 

Online Registration

Architectural Review Committee - District 3

Village Community Development District No. 3 (District 3) is seeking an alternate member to serve on the Architectural Review Committee.
The applicant must be a full time resident of District 3 and have lived in The Villages for at least one year.  Candidates are recommended to have education and/or experience in any of the following areas:  architecture, ability to read site plans, residential/commercial construction, building management, deed restricted communities, landscaping, county code enforcement, etc; however, this is not required.  The Committee meets weekly, on Wednesdays, for approximately 3 1/2 hours (8:00 a.m. until 11:30 a.m.).  The required attendance for the alternate member is to attend an Architectural Review Committee meeting each week for four (4) weeks and then monthly thereafter.  If you are interested in becoming an alternate member on the Architectural Review Committee, complete the attached application and return it to the Community Standards Department, 984 Old Mill Run, The Villages, Florida.  Applications will be taken until the position if filled.  For a copy of the application, please click on the header of this announcement or contact Community Standards at (352) 751-3912.


Multi-Modal Path Reconstruction Project *Updated 10/16/17*

The reconstruction project of the Hacienda Trail and other Multi-Modal Paths North of C.R. 466 began on Tuesday, June 27, 2017 and is anticipated to be complete in February 2018.  This project encompasses existing concrete multi-modal paths north of C.R. 466 in the geographical areas of Village Community Development District No. 1 and the Lady Lake portion of The Villages.
  • The first phase of the project included the multi-modal path between Panama Place and Soledad Way along the Hacienda Hills Championship Golf Course. This portion of the project is still underway with installation of landscape and ribbon curbing.
  • The portion of the path from the Hacienda Hills Championship Golf Course to Soledad Way has the first layer of asphalt down and a portion of ribbon curbing installed.
  • The contractors are currently performing demolition of the existing concrete path from Panama Place to Rio Grande Avenue, and the portion from Hacienda Hills Championship Golf Course to Del Mar Drive. Once that is complete, they will continue demolition and reconstruction from Del Mar Drive to Chula Vista.
Please use caution and adhere to all directional signage in these areas. 

Please stay tuned to www.DistrictGov.org for additional information as the project progresses.  If you have any questions please contact District Property Management at 352-753-4022.



Personal Chairs at Downtown Squares

Personal folding chairs are allowed to be brought to events.  The setting up and leaving of chairs prior to 3:00 p.m. is prohibited.  Any chairs set up and left on the square prior to 3:00 p.m. will be removed by District Property Management.  Our efforts are to manage and maintain a safe environment for visitors, staff and contractors at the squares.  We appreciate your attention and support of this matter which will allow our Squares to continue to meet our high community standards.

Smoke Detector Program

The Villages Fire and Public Safety Department offers smoke detector assistance to residents of The Villages as part of the Fall Prevention Program.  
• This program is designed for residents of The Villages who are disabled or are unable to climb a ladder
• Smoke detector batteries should be changed once per year
• Help with smoke detector battery changes and/or installations can be arranged by calling 352-205-8280 Monday through Friday from 8:00 am to 5:00 pm.  If you call after hours or on the weekend, a recording will direct you to an alternate phone number
• Residents are required to purchase the batteries or new units
• There is no charge for this service
• The Villages Public Safety Department employees will arrive at your home in uniform, with a visible name badge
• As a reminder, this assistance is strictly for smoke detectors. The employees visiting your home will not be able to assist you with non-related smoke detector issues or concerns

E-Billing

E-Billing is now available for your monthly water, sewer, trash and amenity bill!  By signing up for E-Bill, we will no longer send you a monthly paper statement.  All of the information pertaining to your monthly bill will be emailed to the email address you provide.  If you would like to utilize this new billing feature, please click here.  If you have any questions or concerns, please email us at utilities@districtgov.org.  You may also call Finance Customer Service at (352) 750-0000.  For additional information, please click on the header of this announcement.

Morse Boulevard Island Embankment

So, what is this I have heard about the Morse Bridge?  Good Question!  The Morse Bridge is in great shape and is maintained by Sumter County.  What is all the “talk” about the bridge?  The actual topic is the Morse Boulevard Island Embankment.  We urge you to read through the information by clicking on the header of this announcement.  Please do not hesitate to contact us at (352) 751-3939 if you have any questions or comments!

Morse Boulevard Lake Sumter Island Slope Stability Analysis

On Monday, August 1, 2016 the Project Wide Advisory Committee (PWAC) held a meeting that included a presentation and review of a Slope Stability Analysis performed by Kimley-Horn and Associates, Inc. (KHA) for the Lake Sumter island embankment on Morse Boulevard.  The goal and objective of the analysis was to hault and prevent further erosion along the perimeter of the embankment during average conditions, and offer engineered options that were aesthetically pleasing that require minimal maintenance.  The analysis did not include the Morse Boulevard bridge over Lake Sumter, and there is no evidence of issues with the structure. 
The review included work performed by a sub-contracted geo-technical engineering firm who conducted extensive soil borings to thoroughly evaluate the slope of the island based on previous sloughing that occurred.  Their findings concluded that the existing slope exceeded the Florida Department of Transportation (FDOT) minimum factor of safety for permanent slopes.
In conjunction with the information received from the geo-technical engineer, KHA further evaluated water depth, wind speed/direction, and wave height to conclude that erosion was occurring as a result of repetitive wave action during average weather conditions. KHA Engineers in attendance at the meeting presented three options to the PWAC to mitigate further erosion on the island embankment:
1. Rock Revetment structure fill and plantings
a. Highest construction cost ($1.47 Mil.); permanent solution with lowest anticipated maintenance.
2. Living shoreline with a toe protection breakwater structure
a. High construction cost ($1 Mil.); ongoing maintenance required.
3. Placement of additional coarse sediment fill with native plantings
a. Lowest construction cost ($520,000); highest recurring maintenance and least likely to address erosion as compared to option 1 and
The PWAC had extensive discussions regarding the options and the desire for a long-term solution that required minimal ongoing maintenance.  Based on the review and information provided, and audience input, the PWAC directed staff to work with KHA to develop information to proceed with a rock revetment, option 1.  Additional information will be presented at a future meeting.
The full Slope Stability Analysis is available on www.DistrictGov.org, or by clicking the following direct link: http://www.districtgov.org/PDFView/PDFMeeting.aspx?id=20160801pa0201

2017 Villages Protected Species Wildlife Guide

Breedlove, Dennis & Associates, Inc. (BDA) compiled a list of animals to identify protected wildlife species in The Villages.  To view the 2017 Villages Protected Species Wildlife Guide, please click on the header of this announcement.

Sharps Disposal Program

The Sumter County Department of Health is now offering a sharps disposal program for residents of Sumter County.  This program was designed as a community service to assist the residents of Sumter County with a safe and environmentally sound method for disposing of used needles or sharps.  All sharps must be delivered in an approved sharps container.  For additional information on this program or the cost of the containers, please contact or visit one of the following locations:

The Villages:
8015 East C-466
(352) 689-4675

Wildwood:
104 Rutland Steet
(352) 689-6520

Bushnell:
415 East Noble Avenue
(352) 569-3102

For additional information, please visit the Sumter County Department of Health website by clicking here or contact them at (352) 569-3131.

Unwanted Phone Books

As you receive new phone books, please help us keep our community clean by refraining from placing old phone books at the postal facilities.  Unwanted phone books should be placed in the bag and discarded with your other recycling.  We appreciate your help!

Please join us for Welcome Wednesday!

Welcome Wednesday is a program designed to give residents the opportunity to learn about ongoing projects, address rumors and have their questions answered by District staff.  Please join us each Wednesday at 11:00 a.m. at the District office located at 984 Old Mill Run to have the opportunity to hear first-hand about the latest rumors and meet District Board Supervisors from your CDD and others.  We have also revised our weekly handouts into a new easy to read newsletter!  To view this weekly newsletter, please visit the Welcome Wednesday quick link for updated information.  For additional information, please contact the Customer Service Center at (352) 753-4508 or click on the header of this announcement.  We look forward to seeing you next Wednesday!

What Happens When I Call 9-1-1 in The Villages?

It is very important that all residents are aware of what to do in an emergency.  Please click on the header of this announcement to view information from The Villages Public Safety Department on what happens when you call 9-1-1 in The Villages.

Information Provided by Sumter County Sheriff's Office

Please click on the header of this announcement to learn about tips to secure your home and what to do if you find your house has been burglarized.  This information is being provided to you by the Sumter County Sheriff’s Office.  

Wildlife Information

Please help the wildlife by keeping them wild!  Feeding wildlife can do more harm than good for both people and wildlife.  Wildlife can adapt to living on golf courses and neighborhoods when its natural habitat is developed.  Feeding wildlife may cause them to become dependent on handouts and lose their natural fear of people, causing injury to people on rare occasions.  Please click on the header of this announcement for additional information.

Flashing Yellow Arrow

As information for Villages residents, we would like to inform you The Florida Department of Transportation (FDOT) has implemented a new type of traffic signal at certain locations throughout the state and at some intersections adjacent to The Villages.  The signals now include a flashing yellow arrow.  It is a new type of signal which is placed over a left turn lane at a signalized intersection where one of the signal indications is a flashing yellow arrow. They are the result of a national study conducted by the Federal Highway Administration, which demonstrated many benefits.  To learn more about this new signal and view a video, please click here.

Golf Cart Safety

In a community of 100,000 residents, golf cart safety is important both on the multimodal paths and on the roadways. To encourage golf cart safety, we have several educational materials available to help inform both residents and guests about safety.  Golf cart safety brochures are available in the Customer Service Center located at 984 Old Mill Run or by clicking on the header of this announcement.  You can also view a video addressing many of the concerns related to golf cart safety in The Villages by clicking here.

To promote golf cart safety in The Villages, The Villages Homeowners Association created a video that can be supplemented with their monthly Golf Cart Safety Clinic. The Golf Cart Safety Clinic is held at 9:00 a.m. on the third (3rd) Wednesday each month at Colony Cottage Recreation Center.  To view the video, please click on the following link:  http://www.thevha.net/golf-cart-safety/For additional information on golf cart safety, please click here.

Golf Cart Rules of the Road and Safety Tips

Please click on the header of this announcement to learn about Golf Cart Safety and Rules of the Road.  We encourage all golf cart drivers in The Villages to Slow Down and Enjoy the Ride!!  For additional copies of the attached brochure, please visit your local recreation center or the Customer Service Center located at 984 Old Mill Run.

Share the Path

"Who is allowed to use the multi-modal paths throughout The Villages?”  This is a question that the District receives on a regular basis.  The multi-modal paths are for use by NON-AUTOMOTIVE, non-vehicular traffic such as bicycles, golf carts, pedestrians, and skaters.  It is not legal…nor is it smart…to drive vehicles such as smart cars, motorcycles, or mopeds on any of the multi-modal paths in The Villages.  For additional information, please click on the header of this announcement to read a memo from District Counsel regarding the use of multi-modal paths. 

Golf Course Safety

For each golfer’s safety from snakes and alligators, ball-hawking on the golf courses is prohibited.  Due to the steepness of the water basin banks, we ask that you stay on the golf course side margin of the red or yellow hazard stakes.  We encourage each golfer to put safety first as it would be very easy to slip and fall due to the current low water level. 

Parking in Unauthorized Areas

Community Watch and local law enforcement officials have teamed up in a safety initiative to prevent golf carts and other vehicles from driving and parking on our sidewalks and other unauthorized areas.  Not only is it in violation of District Rules, but driving and parking on the sidewalks is also extremely dangerous for our residents and guests enjoying a casual stroll through the community. Have you noticed the traffic cones that have been placed along our sidewalks at handicapped access points on the squares?  The cones were placed there originally to discourage vehicles from parking on our sidewalks.  In the first phase of our initiative, Community Watch began removing the existing traffic cones.  Community Watch is now placing red and black “WARNING” signs on vehicles parked in unauthorized areas.  The warnings reference District Rules and are designed to educate vehicle operators of their parking infractions. 

Community Watch partnered with law enforcement in the second phase of the initiative to attempt to identify and notify owners of vehicles parked in violation of the District Rules.  Owners are given the opportunity to move their vehicles.  As a last resort, drivers of vehicles repeatedly parked in violation of the District Rules may be prohibited access to any District property. We hope this action is not required, but the safety of our residents and guests must be assured.Please be aware that there are also areas in The Villages in which there is only pedestrian and golf cart access.  The Mulberry Dog Park is only accessible by pedestrians and golf carts.  If you would like to drive your vehicle, please visit the Paradise Dog Park or the Brinson-Perry Dog Park.   

Please assist us in making our sidewalks safe for our residents and guests.

Sumter County Roundabout Brochure

The Sumter County Board of County Commissioners in cooperation with the Sumter County Sheriff’s Office has developed an educational guide to navigating roundabouts in Sumter County.  At the request of Sumter County officials, the District is providing this brochure for your information.  If you have any questions regarding this information, please contact the Sumter County Public Works Department at 352-793-0240.  Please click here to view the brochure.


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Community Corner