Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity.  Instead, contact this office by phone or in writing.
Public Records Custodian Florida has a very broad Public Records Law. Most written communications to or from State and Local Officials regarding State or Local business are public records available to the public and media upon request. Please forward requests to:
Jennifer McQueary, District Clerk
984 Old Mill Run
The Villages, Florida 32162
Phone No. (352) 751-3939
Fax No. (352) 753-6430
Please Note Florida law prohibits the Board of Supervisors from communicating with residents about Deed Compliance or Architectural Review issues/cases.  Please contact the Community Standards Department directly at deedcompliance@districtgov.org to report any concerns you might have.

Services Provided

  • Replace Villages Resident ID Cards:
    Lost, stolen, or damaged Villages Resident ID cards can be replaced for a $15.00 charge.  A new resident ID number will be issued each time a new ID is issued.  For additional information on Villages Resident ID cards, please click here.
  • Replace Gate Cards:
    When replacing gate cards, please bring all remaining gate cards as they are issued in sets of two. Lost or stolen cards will be replaced at a $15.00 charge per card. Residents are also able to purchase additional gate cards for the same $15.00 fee.  For more information on gate cards, please click here.
  • Pay Executive Trail Fees:
    In addition to the Regional Recreation Centers, Executive Trail Fees can be paid at the Customer Service Center. The fees are as follows:
  • Household Annual Trail Fee: $132.00 + $9.24 tax = $141.24
    Household 6-month Trail Fee: $99.00 + $6.93 tax = $105.93
    Priority Member Annual Trail Fee: $99.00 + $6.93 tax = $105.93
    Priority Member 6-month Trail Fee: $74.24 + $5.20 tax = $79.44
    Prices subject to change
  • Obtain Guest Passes:
    Residents can obtain guest passes at the Customer Service Center as well as at the Regional Recreation Centers.
  • RV Rental Spaces:
    The District offers residents the opportunity to rent an RV space in two lots located in The Villages. The Industrial Lot located off of Rolling Acres Road offers 20, 30, 40, and 50 foot spaces for a monthly charge. The Alhambra Lot located on El Camino Real near the Village of Alhambra also offers 20, 30, and 40 foot spaces for the same monthly charge. The monthly RV rental fee will appear on your utility/amenity bill. For temporary spaces, residents can pay in advance at the Customer Service Center.
  • Veterans Memorial Bricks:
    Memorial bricks can be purchased to commemorate U.S. Veterans, both past and present. A dedication ceremony takes place at the Veterans Memorial Park each November 11, Veterans Day to honor all U.S. Veterans.  To view a copy of the order form, please click here.
  • Adopt-A-Bench:
    Adopt-A-Benches can be placed throughout The Villages to honor a loved one or to announce a club or organization’s participation in our community. The 4’ durable cast aluminum benches can be located along the multi-modal paths, approved locations on the Executive Golf Courses, or in other approved locations.  Each bench features a plaque displaying a personalized message. The cost of the bench is $1400.00 which includes the bench, freight, concrete slab, your plaque and installation. Plaque replacement on installed benches is $20.00.
  • Purchase The Villages area map:
    The Villages area map can be purchased for a charge of $5.00 plus sales tax.
  • Payment Types Accepted:
    Cash, Check, Mastercard, Visa, and Discover are the payment types accepted for the services listed above.
  • Speak to Bond Specialist:
    Bond Specialists are available for questions relating to paying off your bond. For more information, they can be reached at 751-3900.
  • Amenity / Water Bill Customer Service Representatives:
    Customer Service Representatives are available to discuss your water and amenity bills. They can also be reached by telephone by calling 750-0000.  Please click here for information on the payment types accepted.
Contact Us
984 Old Mill Run
The Villages, FL 32162

Phone: 352-753-4508
Fax: 352-751-3936

Business Hours:
8am to 5pm, EST
Monday – Friday
Excluding Holidays