Position Responsibilities/Duties: Gate Operations Attendant
The Gate Operations Attendants are assigned to the Communications Section under the direction of the Communications Manager. Their primary responsibilities
are to remotely monitor all live video feeds from gate cameras to ensure efficient gate operations and to allow remote access through the gates for our
residents and visitors. Gate Operations personnel are staffed 24/7/365.
There are two Gate Operations personnel assigned to three different shifts (6am-noon, noon-6pm, 6pm-midnight) and one Gate Operations personnel assigned
from midnight to 6am.
The following are just some of the daily responsibilities/duties of the Gate Operations Attendants in the Live Observation Control Center:
Monitor security screens and report any damaged or malfunctioning gates immediately to Dispatch for repair.
Provide remote video security for the RV storage lots by verifying and validating requests for entry.
Report any accidents and/or incidents visually observed in viewing security screens to Dispatch personnel for appropriate action (i.e.; contact law
enforcement or maintenance vendors).
Remotely open unstaffed gates for residents and visitors as needed.
Remotely open gates at staffed gates as needed.
Open and lock gates in the upright position during maintenance operations when directed by Community Watch Patrol personnel or contract vendors.
Collect and report moving van information observed in viewing of security screens. Also reports information to Dispatch personnel so they can
record and dispatch Patrol drivers if needed.
Assist Dispatch personnel with calls to residents registered in the Adult Watch program. For additional information on the Adult Watch Program,
please click here.