The Villages beautiful Lake Sumter
Quick Links

Honor In Service


History

In 1998, The Village Center Community Development District (VCCDD) introduced a “Proposal for Improved Public Safety” to provide full-time fire protection services to the growing community and rapidly increasing population. The ultimate goal for this proposal was to reduce response times for emergency service calls and to standardize the level of response within The Villages.

On October 6, 1998, a special meeting of the Board of Supervisors of the VCCDD was held for consideration and approval of the proposal for improved public safety, and with a unanimous vote, the Board authorized staff to move forward, thus leading to the formation of The Villages Public Safety Department (VPSD). VPSD has provided fire protection and emergency medical services to the areas of The Villages since October 1, 1999.

Initially, the Department was comprised of one Station (Station 41- Lake Sumter Landing), one Fire Chief, and 12 Firefighter/Paramedics. VPSD responded to 1,040 calls for service during the first year of operations and the response area covered approximately 3 square miles.

Today, The Villages Public Safety Department has the honor of serving the world’s largest retirement community. Over the past twenty years, the community and population have experienced a tremendous amount of rapid growth. VPSD has expanded in unison with The Villages to ensure that increasing demands are met with no reduction in service. The Department’s coverage area exceeds 55 square miles with over 140,000 residents in three counties (Lake, Sumter, Marion) and five cities (Lady Lake, Wildwood, Coleman, Oxford, Leesburg, Fruitland Park). Although predominately a retirement community, The Villages has three family communities and an A+ charter school system (pre-K through 12th). The Villages Public Safety Department has the honor of protecting a population demographic that spans all ages.

Department Profile

The Village Public Safety Department is a full-service career fire rescue department operating out of nine stations strategically located throughout the community to ensure a rapid response to emergencies.

  • 9 Fire Stations
  • Over 150 Full-Time Firefighter/EMTs and Firefighter/Paramedics
  • 4 - Fire Engines
  • 1 - 75’ Aerial Ladder
  • 1 - 95’ Tower Ladder
  • 1 - Type I (Heavy) Technical Rescue Team (FL-TRT-424)
  • 15 - Fully Equipped Ambulance Transport Medic Units (Advanced Life Support)
  • 2 - Marine Unit
  • 2 - All-Terrain Vehicle (ATV) Unit
  • 2 - Battalion Chiefs per shift (3 shifts)

Services Provided

  • Fire Suppression/Fire Protection
  • Emergency Medical Services (EMS)
    • Basic Life Support services (EMT)
    • Advanced Life Support (Paramedic) services
    • Ambulance transport
  • Technical Rescue
    • Type I (heavy) technical rescue team (FL-TRT-424) Recognized by the State of Florida.
    • VPSD’s Technical Rescue Team is a local, regional, and State asset.
  • Operations level Hazardous Materials Response
    (Mutual aid agreements in place for Hazmat Technician level Response with Marion, Sumter, and Lake counties)
  • Fire Prevention and Fire Inspections (Including Public Education Events)
  • Sponsorship of The Villages Community Emergency Response Team (CERT)
  • Neighborhood AED Groups (Neighbors Saving Neighbors® program)
  • Fire Station Tours
  • CPR/AED Classes
  • Smoke Detector Program
  • Car Seat Installation Program
  • Knox Box Program
  • Emergency Management/Preparedness

Call Statistics For Fiscal Year 2021-22

FY 22/23 Incident Types

Insurance Service Office (ISO) Rating

ISO Seal

The Villages Public Safety Department (VPSD) earned the second highest rating available from the Insurance Services Office (ISO) in 2023.

VPSD received a Class 2/2Y rating, which indicates superior fire protection based on the comprehensive evaluation of the department’s apparatus, equipment, station locations, and water supply.

ISO ratings have a significant role in the underwriting process of insurance companies, as the rating information is utilized by most insurance companies to determine insurance policy and coverage information, including policy premiums, for personal or commercial property insurance.

These ratings occur once every 5-years.

Emergency Management

Emergency management and services related to preparation for severe weather, floods, hurricanes, and other disaster response activities fall under the purview of the county in which you live.

If you have questions about severe weather or other emergency management issues in your area, please contact the appropriate county below.

Lake, Marion, and Sumter County also have programs designed to notify their residents of weather incidents, hazardous conditions, and other important information.

To sign up for these notifications in your county, please visit the links below or contact the county in which you live for additional information.

Lake County - Emergency Management:
352-343-9420 or visit http://alertlake.com/

Marion County - Emergency Management:
352-732-8181 or visit http://www.marionso.com/emergency-management

Sumter County - Emergency Management:
352-689-4400 or visit http://sumtercountyfl.gov/718/Emergency-Management

Contact Us
In the event of an emergency, please dial 9-1-1

Public Safety
3035 Morse Boulevard
The Villages, FL 32163

Phone: 352-205-8280
Fax: 352-205-8290
Email Public Safety

Business Hours for Administration:
8am to 5pm, EST
Monday – Friday
Excluding Holidays

Storm Ready

Our Mission
The Villages Public Safety Department is committed to the safety of our community through the delivery of emergency services, fire prevention, and education. We will safeguard life, property, and the environment.

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity.  Instead, contact this office by phone or in writing.
Public Records Custodian Florida has a very broad Public Records Law. Most written communications to or from State and Local Officials regarding State or Local business are public records available to the public and media upon request. Please forward requests to:
Jennifer Farlow, District Clerk
984 Old Mill Run
The Villages, Florida 32162
jennifer.farlow@districtgov.org
Phone No. (352) 751-3939
Fax No. (352) 753-6430
Please Note Florida law prohibits the Board of Supervisors from communicating with residents about Deed Compliance or Architectural Review issues/cases.  Please contact the Community Standards Department directly at deedcompliance@districtgov.org to report any concerns you might have.