Important Message
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Important Message
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The District Utilities Department is responsible for ensuring our community has a supply of safe, clean water, dependable wastewater, and sanitation services. Utility Billing Customer Service performs the billing and payment collection function for your combined monthly Utility Bill and handles all utility account services to provide the highest level of customer service to residents of The Villages.
Water supply quantities are regulated by the St. Johns Water Management District (Lake County) and Southwest Florida Water Management District (Sumter and Marion County) which have issued consumptive use permits to the four utility companies serving the residents of The Villages. Water and wastewater treatment and distribution are regulated by the Florida Department of Environmental Protection.
Our District Utilities Customer Service Division and Finance Department representatives are available daily from 8am through 5pm, except weekends and holidays.
Contact us at Utilities@DistrictGov.org.
Call us at 352-750-0000.
3571 Kiessel Road
The Villages, FL 32163
Florida has a very broad Public Records Law. Most written communications to or from State and Local Officials regarding State or Local business are public records available to the public and media upon request.
To submit a digital request please click below:
Or, please forward requests to:
Jennifer Farlow, District Clerk
3571 Kiessel Road, The Villages, FL 32163
Jennifer.Farlow@DistrictGov.org
Phone No. (352) 751-3939 | Fax No. (352) 753-6430
Florida law prohibits the Board of Supervisors from communicating with residents about Deed Compliance or Architectural Review issues/cases.
To report any concerns, please submit a digital request or contact the Community Standards Department directly at: DeedCompliance@DistrictGov.org
Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.
