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Commercial Customers

Welcome

The Village Center Community Development District is pleased to provide you with water, sewer, and sanitation service for your business. Please read the following guidelines for establishing new service and adhering to our policies and procedures for business owners and renters.

Commercial property owners and commercial renters must complete a water application, sanitation application, grease trap application, and back flow prevention and provide a non-interest bearing deposit. Upon receipt and approval service will be provided to the commercial customer. Commercial customers must also be responsible for annual back flow testing and maintenance as detailed in the guidelines.

Forms

New commercial customers may download the following forms:

Under the provisions of the Safe Drinking Water Act, adopted by the Environmental Protection Agency (EPA) in 1974, the Water Purveyor (supplier) is held responsible for compliance to the provisions of the Act, to include a warranty that water quality provided by his operation is in conformance with the EPA standards at the source, and is delivered to the Customer without the quality being compromised as a result of its delivery through the distribution system.

To this end, Village Center Community Development District (VCCDD) endorses the Statement of Policy adopted by the American Water Works Association (AWWA) as follows:

“The American Water Works Association recognizes that the Water Purveyor has a responsibility to provide its Customers at the service connection with water that is safe under all foreseeable circumstances. Thus, in the exercise of this responsibility, the Water Purveyor must take reasonable precautions to protect the community distribution system from the hazards originating on the premises of its Customers that may degrade the water in the community distribution system.

A “Cross-Connection and Backflow Prevention Program” has policies and procedures along with applicable codes, rules and regulations which are intended specifically to provide reasonable and required protection for The Villages Water Supply System against contamination and/or pollution resulting from backflow and/or back siphonage through cross-connection and/or controlled plumbing connections.

Cross Connection Control Handbooks

Fats, oils, and grease (FOG) are a major concern for wastewater collection systems. When not disposed of properly, FOG forms thick layers inside sewers constricting flow, similar to the way cholesterol affects blood flow in our arteries. Clogged sewers require additional maintenance and cleaning and can result in sewage spills and overflows. FOG also places additional loadings on wastewater treatment plants, which can result in process operational difficulties, added treatment costs, and possible plant upsets. 

A Fats, Oils, and Grease Management Program provides operational policies, equipment requirements, recordkeeping and reporting requirements, best management practices and other valuable information that can greatly reduce the amount of FOG entering the wastewater collection and treatment systems.

Grease Management Program Handbooks

Contact Us

If you have any questions about these guidelines, please contact Utilities Customer Service, Monday through Friday, 8am – 5pm.

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